If a hurricane warning is issued for Belize prior to your check-in date, Captain Morgan’s Retreat will credit your deposit towards a future stay. Credit must be redeemed within 12 months of your original check-in date.
WEATHER RELATED TRAVEL ISSUES
If flights are cancelled due to extreme weather, you will have the following options:
- Arrive on first available flight and enjoy the same number of nights confirmed at the same rate (based on room availability) or stay until your original departure date and receive a refund for any unused nights.
- Cancel your reservation and receive a credit equal to the amount paid for your original reservation for use towards a future stay. Credit must be redeemed within 12 months of your original check-in date.
If a hurricane warning is issued for Belize, guests who are forced to depart early from Captain Morgan’s Retreat will receive a refund for any unused nights.
If you are unable to depart due to airport closures, you will be offered reduced rates to ensure minimal costs for the inconvenience.
TOURS & ACTIVITIES
Guest safety always comes first at Captain Morgan’s Retreat. If you are unable to participate in a tour due to extreme weather, you will receive a full refund on any pre-paid tours or activities.
We will do everything we can to make things easy and worry-free when it comes to bad weather! We do however recommend that guests purchase travel insurance to ensure that you are covered for all eventualities.